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Agentur für Usability-Beratung & Optimierung

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Pressespiegel 2006: Volltext

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Usability Testing and Eye Tracking

Develop newer, simpler and faster methods

In our Berlin based usability lab, consultants analyze and optimize the usability of web sites, software, designs, and their effects on users. For these purposes they apply agile user-centered methods and modern technologies like remote high-speed eye tracking. Morae plays a key role in the usability labs.

In a common usability test setup we have three »usabiliteers« run a test. The facilitator is testing the participant, while the other two are observing – one is taking Quotes-n-Notes (ad-hoc findings) directly into a web-based application, and the other is setting markers and notes via Remote Viewer for later analysis in Morae Manager. Usually customers, developers, designers, or project managers are also observing tests, taking notes and drinking lots of coffee.

Total User Experience DVD

While the test is running, the complete user experience is recorded simultaneously into a big WMV file by the Remote Viewer – including the participant's video and audio as PiP (picture in picture), highlighted mouse movements and clicks, and the screen recordings. When the last session is completed, the developers or project managers drink a last cup of coffee while we burn DVDs with the WMV files and export the Quotes-n-Notes into PDF or MS Excel. We also offer the following formats as well: AVI, Quicktime MOV, MPEG or DV.

The advantage is obvious. Directly after the test, customers are able to evaluate our first findings and analyze the Morae videos. And only a few days later they receive a full size usability report in CIF (Common Industry Format) with entire transcriptions and highlight videos. (Think back two or three years, remember the old times, and laugh about yourself having offered Rapid Prototyping back then.)

UCEE – a Hybrid Usability Methodology

One of the great advantages of Morae is certainly the opportunity of delivering and communicating the results quickly. But Morae also allows us to share our insight into the total user experience when we additionally use our eye tracking system and our UCEE methodology (User/Customer Experience Eyetrack Evaluation). [...]

Den kompletten Beitrag lesen: Usability Testing and Eye Tracking With Morae, 08.06.2006

Den Beitrag auf deutsch lesen: Usability-Tests und Eyetracking mit Morae.

Pressespiegel Übersicht 

© 1999-2012 scoreberlin® GmbH. scoreberlin ist eine inhabergeführte Agentur für Usability-Beratung und -Optimierung. Zu unseren Leidenschaften zählen Usability-Testing, User Experience, Mobile UX, Eyetracking, UX Research sowie projekt- und prozessbegleitendes Usability Consulting. Wir arbeiten für renommierte Agenturen, Behörden und Unternehmen. Über 85 Prozent unserer Auftraggeber binden uns wiederholt in ihre Projekte ein.